Emergency Support

If you have a physical injury or are experiencing severe symptoms (eg. pain, vomiting, bleeding) call NHS 111.

If it is an immediate emergency and you require the police, ambulance or fire services call 999. 

Are you on campus?

If you're on campus and you're experiencing any of the above, you should also alert the Glasney Lodge Residence 24/7 Emergency Line.

T: 01326 253503

Cornwall 24/7 Mental Health Line

If you are worried about your own or someone else’s mental health, you can call the local NHS helpline for free, any time of day or night. You will be connected to an NHS mental health professional who will listen to you and determine how best to help. 

T: 0800 038 5300

Suicidal thoughts & self-harm

If you are having suicidal thoughts and intend to act on them imminently, you should call 999 and ask for an ambulance. 

In cases of overdose and serious injury through self-harm you must seek immediate medical help by calling 999, even if you, or the person you are with, do not/does not feel unwell. The effects of an overdose can be delayed by hours (even days) and can be fatal. 

When to call 999

If you are having suicidal thoughts and feel you cannot keep yourself safe or intend to act on your thoughts imminently – call 999 and ask for an ambulance. 

Are you on campus?

If you are on campus and are experiencing any of the above, you should also alert the Glasney Lodge Residence 24/7 Emergency Line.

T: 01326 253503

Samaritans

Call 116 123, or email jo@samaritans.org if you need someone to talk to, who won’t judge or tell you what to do.  How they can help – Samaritans
Papyrus Hopeline247

Call 0800 068 4141, text 07860039967, email pat@papyrus-uk.org if you are not coping with life and would like confidential suicide prevention advice. Online resources – Help and Advice Resources | Papyrus UK (papyrus-uk.org)
Shout

Text 85258 for free and confidential text support when you are dealing with suicidal thoughts and need support getting to a calmer place. Shout resources Resources and support for your mental wellbeing. | Shout 85258 (giveusashout.org)

If you’re in immediate danger or seriously injured, call 999. 

If an incident has just happened, try to find somewhere you feel safe. If you’re at the University, you can:

• Call Safety & Support 24/7 on 01326 253503 or go to your nearest University building and ask someone to phone Safety & Support for you
• Use the SafeZone app for assistance on campus or report an incident. The app will connect you directly to someone who will provide the assistance you need 

If you’re not in danger but you need to talk to someone who will help you make decisions on your next steps, please consider the options available to you on our Harassment & Sexual Misconduct page.