Website Cookie Policy
This website www.falmouth.ac.uk uses cookies to function, improve performance and enhance our users' experience.
At Falmouth we value transparency and our web users' privacy. You'll find clear guidance to help you understand the cookies we use, how they impact you and how to easily set and change your preferences, in the following sections of this page:
- What are cookies?: Summary of what cookies are and how they work.
- Falmouth's cookies: Details of types of cookies we use, why we use them, what they do, how they impact your access to the site, your experience, web functionality and privacy.
- Managing your preferences: Introducing our Cookie Controller. How to use it to Accept, Delete and Block cookies at a category level, in line with your preferences. How to manage cookies through your web browser instead.
- Changing your settings: How to access and change your cookie settings at any time, should you change your mind whilst visiting the site.
Cookie types
Necessary cookies enable core website functionality. This might be things such as security, network management and accessibility. You can disable these cookies by changing your browser settings, however this may affect how the website works for you.
Cookie name | Origin/ owner | Expiry | Purpose |
|---|---|---|---|
| __cfduid | falmouth.ac.uk | 29 days | Used by the content network, Cloudflare, to identify trusted web traffic. |
| adiErr | falmouth.ac.uk | 1 day | Provides tele sales tracking to keep track of when a phone number is displayed to a user and to ensure the same number is displayed when they visit the site later on. |
| cookie-agreed-en | falmouth.ac.uk | Session | Remembers what cookie choices you have made on our website. |
| geckochat_session | falmouth.ac.uk | Session | Enables Live Chat |
| has_js | falmouth.ac.uk | Session | Registers whether or not the user has activated JavaScript in the browser. |
| JSESSIONID | metrics.responsetap .com | Session | Preserves users' states across page requests. |
| JSESSIONID | nr-data.net | Session | Preserves users' states across page requests. |
| p.gif | typekit.net | Session | Keeps track of special fonts used on the website for internal analysis. |
| respimg | falmouth.ac.uk | Session | Helps make our website work across different screen sizes and layouts. As the website changes layout depending on the device being used, these cookies are currently necessary. |
| respimg_ratio | falmouth.ac.uk | Session | Helps make our website work across different screen sizes and layouts. As the website changes layout depending on the device being used, these cookies are currently necessary. |
| test_cookie | doubleclick.net | 1 day | Used to check if the user's browser supports cookies. |
VISITOR_INFO1_ LIVE | youtube.com | 179 days | Tries to estimate the user's band width on pages with integrated YouTube videos. |
highContrast Activated | falmouth.ac.uk | Session | This allows people using our High Contrast setting, to view the site in High Contrast when moving between page views. |
hs_ab_test | hubspot.com | 13 months | Used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. It's set when you give visitors the choice to opt out of cookies. |
| __hs_do_not_track | hubspot.com | 13 months | Set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot. |
| __hs_initial_opt_in | hubspot.com | 7 days | Used to prevent the banner from always displaying when visitors are browsing in strict mode. |
| __hs_cookie_cat_pref | hubspot.com | 13 months | Used to record the categories a visitor consented to. It contains data on the consented categories. |
| hs_ab_test | hubspot.com | Session | Used to consistently serve visitors the same version of an A/B test page they've seen before. It contains the id of the A/B test page and the id of the variation that was chosen for the visitor. |
| <id>_key | hubspot.com | 14 days | When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page. It contains an encrypted version of the password so future visits to the page will not require the password again. |
| hs-messages-is-open | hubspot.com | 30 minutes | Used to determine and save whether the chat widget is open for future visits. It is set in your visitor's browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity. |
| hs-messages-hide-welcome-message | hubspot.com | 30 minutes | Used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. |
| __hsmem | hubspot.com | 1 year | This cookie is set when visitors log in to a HubSpot-hosted site. It contains encrypted data that identifies the membership user when they are currently logged in. |
| hs-membership-csrf | hubspot.com | Session | Used to ensure that content membership logins cannot be forged. It contains a random string of letters and numbers used to verify that a membership login is authentic. |
| hs_langswitcher_choice | hubspot.com | 2 years | Used to save the visitor's selected language choice when viewing pages in multiple languages. It gets set when an end user selects a language from the language switcher and is used as a language preference to redirect them to sites in their chosen language in the future, if they are available. It contains a colon delimited string with the ISO639 language code choice on the left and the top level private domain it applies to on the right. An example will be "EN-US:hubspot.com". |
| __cfduid | hubspot.com | 30 days | Set by HubSpot's CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users. It may be placed on your visitors' devices to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features. |
| __cfruid | hubspot.com | Session | Set by HubSpot's CDN provider because of their rate limiting policies. Learn more about Cloudflare cookies. |
| Chatflow cookie | hubspot.com | 30 minutes | Used for the chatflows tool. If you're a visitor, this allows you to chat with a representative on the site. |
| messagesUtk | hubspot.com | 13 months | Used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the chatflows tool will load their conversation history. The cookie is controlled by the Consent to collect chat cookies setting in your chatflow. If this setting is disabled, the cookie is controlled by the Consent to process setting in your chatflow. HubSpot will not drop the messagesUtk cookie for visitors who have been identified through the Visitor Identification API. The analytics cookie banner will not be impacted. |
Performance cookies help us manage and improve our website by collecting data about how the site is used and performs. These cookies may include things such as Google Analytics. They only collect information in a way that doesn't identify users, so you'll remain anonymous. You can disable these cookies using our sidebar – click the cog on the left-hand side of your screen and select the toggle for Performance cookies to 'off' before saving and closing. Disabling these cookies may affect our ability to check that the site is working for users as expected and to improve the site.
Cookie name | Origin/ owner | Expiry | Purpose |
|---|---|---|---|
| __adiCookieCheck | falmouth.ac.uk | Session | Used to generate statistical data on what pages the user has visited and how often an ad click leads either to a purchase or other actions on the advertiser's website. |
| _dc_gtm_UA-# | falmouth.ac.uk | 1 day | Used by Google Tag Manager to control the loading of a Google Analytics script tag. |
| _ga | falmouth.ac.uk | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _ga | unibuddy.co | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gat | falmouth.ac.uk | 1 day | Used by Google Analytics to throttle request rate. Request rate in this context means the number of users tracked by Google Analytics on the falmouth.ac.uk website. Throttle means it is managing how many it tracks at any one time so the platform doesn't become overloaded. |
| _gat | unibuddy.co | 1 day | Used by Google Analytics to throttle request rate. Request rate in this context means the number of users tracked by Google Analytics on the falmouth.ac.uk website. Throttle means it is managing how many it tracks at any one time so the platform doesn't become overloaded. |
| _gid | falmouth.ac.uk | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gid | unibuddy.co | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _hjid | falmouth.ac.uk | 1 year | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
| _hjid | falmouth.ac.uk | Persistent | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
| _hjIncludedInSample | falmouth.ac.uk | Session | Determines if the user's navigation should be registered in a certain statistical placeholder. |
| _hjTLDTest | falmouth.ac.uk | Session | Unclassified: HotJar Analytics |
| _utma | Google Analytics | 2 years from set/update | Google Analytics: Collects information about how visitors use our website. We use the information to prepare reports and help us improve the website. Collects information in a way that does not identify the user, including the number of visitors to the website, where visitors have come to the website from and the pages they have visited. Click here for an overview of privacy at Google and how it will store this information. You can opt out of this by visiting: Opt out of Google Analytics - Google Tools website. |
| _utmb | Google Analytics | 30 minutes from set/update | Google Analytics: Collects information about how visitors use our website. We use the information to prepare reports and help us improve the website. Collects information in a way that does not identify the user, including the number of visitors to the website, where visitors have come to the website from and the pages they have visited. Click here for an overview of privacy at Google and how it will store this information. You can opt out of this by visiting: Opt out of Google Analytics - Google Tools website. |
| _utmc | Google Analytics | End of browser session | Google Analytics: Collects information about how visitors use our website. We use the information to prepare reports and help us improve the website. Collects information in a way that does not identify the user, including the number of visitors to the website, where visitors have come to the website from and the pages they have visited. Click here for an overview of privacy at Google and how it will store this information. You can opt out of this by visiting: Opt out of Google Analytics - Google Tools website. |
| _utmz | Google Analytics | Six months from set/update | Google Analytics: Collects information about how visitors use our website. We use the information to prepare reports and help us improve the website. Collects information in a way that does not identify the user, including the number of visitors to the website, where visitors have come to the website from and the pages they have visited. Click here for an overview of privacy at Google and how it will store this information. You can opt out of this by visiting: Opt out of Google Analytics - Google Tools website. |
| History.store | falmouth.ac.uk | Session | Contains a visitor ID – This is used to track visitors' navigation and interaction on the website for internal website optimization. |
| hjViewportId | falmouth.ac.uk | Session | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
| IDE | doubleclick.net | 1 year | Used by Google DoubleClick to register and report the website users' actions after viewing or clicking on one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
| mp_#_mixpanel | unibuddy.co | 1 year | Unclassified: Analytics |
| pagead/1p-user-list/# | google.com | Session | Unclassified: Used by Gads |
| r/collect | doubleclick.net | Session | Used to send data to Google Analytics about the visitor's device and behaviour. It tracks the visitor across devices and marketing channels. |
| RAYGUN_UUID | unibuddy.co | Persistent | Unclassified: Unibuddy |
| YSC | youtube.com | Session | Registers a unique ID to keep statistics of what videos from Youtube the user has seen. |
| __hstc | hubspot.com | 13 months | The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
| hubspotutk | hubspot.com | 13 months | Keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. |
| __hssc | hubspot.com | 30 minutes | Keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. |
| __hssrc | hubspot.com | Session | Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. |
| _global_lucky_opt_out | luckyorange.com | 10 years | If set, will not run Lucky Orange. |
| _lo_np_<Poll ID> | luckyorange.com | 30 days | Set if a user should no longer receive a particular poll. |
| _lo_bn | luckyorange.com | 30 days | Indicated this visitor has been banned from tracking. |
| _lo_cid | luckyorange.com | Session | ID of the visitor's current chat, if any. |
| _lo_uid | luckyorange.com | 2 years | Unique identifier for the visitor. |
| _lo_rid | luckyorange.com | 30 minutes (extending) | ID of the visitor's current recording. |
| _lo_v | luckyorange.com | 1 year (extending) | Total number of visitor's visits. |
| __lotl | luckyorange.com | 180 days | URL of the visitor's original landing page, if any. |
| __lotr | luckyorange.com | 180 days | URL of the visitor's original referrer, if any. |
Marketing cookies help us to show you content and campaigns that are relevant to your interests and also to limit the number of times an advert may be shown to you. Disabling these cookies won't necessarily reduce the number of promotions you see but will mean they are less personalised. You can disable these cookies using our sidebar – click the cog on the left-hand side of your screen and select the toggle for Marketing cookies to 'off' before saving and closing. Disabling these cookies may affect our ability to check that the site is working for users as expected and to improve the site.
Cookie name | Origin/ owner | Expiry | Purpose |
|---|---|---|---|
| _fbp | falmouth.ac.uk | 3 months | Used by Facebook to deliver a series of advertisement products such as a real-time bidding from third party advertisers. |
| _gcl_au | falmouth.ac.uk | 3 months | Used by Google Ad Sense for experimenting with advertisement efficiency across websites using their services. |
| ads/ga-audiences | google.com | Session | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. |
| fr | facebook.com | 3 months | Used by Facebook to deliver a series of advertisement products such a real time bidding from third party advertisers. |
| GPS | youtube.com | 1 day | Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. |
| tr | facebook.com | Session | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers. |
3rd party cookies are set by a website other than ours while you are on falmouth.ac.uk. We have 3rd party apps on our site such as YouTube, Google Maps, Social Media Sharing & Unibuddy that use these kinds of cookies. Disabling 3rd party cookies may prevent you from being able to view videos, maps and images or using widgets when visiting our site. You can disable most of these cookies using our sidebar – click the cog on the left-hand side of your screen and select the toggle for 3rd party cookies to 'off' before saving and closing.
While most 3rd party cookies can be blocked or removed by setting the toggle to 'off', Unibuddy, Discover Uni, YouTube and Vimeo set independent performance tracking cookies each time you use their applications. Since these cookies aren't set or managed by Falmouth, you'll need to change these in your browser settings, or not use the apps to prevent them. This may also prevent you from accessing these tools on our site. You can read our Data Privacy policy here.
Cookie name | Origin/ Owner | Expiry | Purpose |
|---|---|---|---|
| _utma | Vimeo | Permanent/persistent | When you press play on a video on our website from Vimeo, Vimeo will store cookies on your device. These cookies help the video to play and record anonymous information, such as how long you watched the video. |
| _utmb | Vimeo | Session | When you press play on a video on our website from Vimeo, Vimeo will store cookies on your device. These cookies help the video to play and record anonymous information, such as how long you watched the video. |
| _utmc | Vimeo | 30 mins | When you press play on a video on our website from Vimeo, Vimeo will store cookies on your device. These cookies help the video to play and record anonymous information, such as how long you watched the video. |
| _utmz | Vimeo | 6 months | When you press play on a video on our website from Vimeo, Vimeo will store cookies on your device. These cookies help the video to play and record anonymous information, such as how long you watched the video. |
| atuvc | Social Media Sharing | 2 years/persistent | Set by the social media sharing service AddThis. AddThis allows you to share content via social networking websites, e.g. Facebook, and email. |
| uid | Social Media Sharing | Flickr is owned by Yahoo - Yahoo cookie policy | Set by the social media sharing service AddThis. AddThis allows you to share content via social networking websites, e.g. Facebook, and email. |
| BX | Flickr | Flickr is owned by Yahoo - Yahoo cookie policy | Set by Flickr, a photo sharing service. When cookie is installed, Flickr content can be viewed within our website. |
| localization | Flickr | Flickr is owned by Yahoo - Yahoo cookie policy | Set by Flickr, a photo sharing service. When cookie is installed, Flickr content can be viewed within our website. |
| MPRF | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| PREF | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| HSID | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| SSID | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| NID | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| PREF | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| SID | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| HSID | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| APISID | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| SAPISID | Google Maps | 10 years / Please read the Google maps privacy policy | Where pages have Google maps, Google sets a number of cookies to make the maps work. |
| ub_campaign | unibuddy.co | Session | Unclassified: Unibuddy |
| ub_content | unibuddy.co | Session | Unclassified: Unibuddy |
| ub_medium | unibuddy.co | Session | Unclassified: Unibuddy |
| ub_source | unibuddy.co | Session | Unclassified: Unibuddy |
| yt-remote-cast-installed | youtube.com | Session | Stores the user's video player preferences using embedded Youtube videos. |
| yt-remote-connected-devices | youtube.com | Persistent | Stores the user's video player preferences using embedded Youtube videos. |
| yt-remote-device-id | youtube.com | Persistent | Stores the user's video player preferences using embedded Youtube videos. |
| yt-remote-fast-check-period | youtube.com | Session | Stores the user's video player preferences using embedded Youtube videos. |
| yt-remote-session-app | youtube.com | Session | Stores the user's video player preferences using embedded Youtube videos. |
| yt-remote-session-name | youtube.com | Session | Stores the user's video player preferences using embedded Youtube videos. |
Managing your preferences
There are two ways you can manage your cookie preferences while visiting the www.falmouth.ac.uk site:
- Using the cookie controller pop-up we've integrated across our Falmouth site, or
- Updating your web browser cookie management settings
Both sections below will tell you how to Accept, Delete and Block cookies using each option.
Falmouth's cookie controller
Our cookie controller panel pops up when you first visit the website as a new user and gives you the option to either 'Accept all cookies' or turn cookies 'On' or 'Off' at a category level and 'Save cookie preferences'.
If the controller doesn't automatically pop up you can also access it at any time by clicking the settings icon on the bottom-left of the screen on all web pages.
The controller provides detailed guidance to help you update your preferences and functionality to help you action those preferences immediately in the pop-up. Each cookie category section tells you what the cookies in that category do and what the impact might be if you turn them off.
You won't automatically be opted in for cookies, you must give us your consent first by either clicking the 'Accept all cookies' button or turning cookies 'On' at a category level by using the toggles in the cookie controller pop-up. Without this consent we will block our cookies from being saved to your web browser. However, this is likely to affect your access to functionality, our capacity to provide a responsive service and a good user experience, so we recommend you consider these options carefully.
Exceptions
There are two exceptions to this rule: Necessary cookies and select 3rd party cookies.
As per guidance on this page and in the cookie controller pop-up, cookies within the 'Necessary cookies' category will automatically be set and updated any time you visit the website, as they are critical to making the website work.
Some cookies specified in the '3rd party cookies' category are set directly by the tool provider when you use the tool featured on our site i.e. Unibuddy, Discover Uni. Because they aren't set by us we can't prevent these cookies from being used without removing the tool from the website entirely. However, we've checked these cookies and their purpose is to provide functionality and monitor tool use and performance, in the same way as our own Necessary and Performance cookies would, which indicates that no personal identifiable data is used or collected without your consent.
Deleting cookies at a category level using the cookie controller pop-up is easy. Simply open the pop-up, navigate to the category of cookies you want to delete, switch the toggle button to 'Off' and click the 'Save cookie preferences' button at the bottom of the pop-up. This will automatically update your preferences, delete all cookies associated with that category from your web browser and save your preference to keep those cookies blocked until you explicitly change the toggle back to 'On' and 'Save cookie preferences' using the cookie controller pop-up.
Please note that this will delete all cookies associated with that category, which may impact your experience or web performance. A full list of cookies within each category can be found in the 'Falmouth cookies' section of this page.
It is possible to delete cookies at an individual cookie level, should you want to remove one or more specific cookies but keep the rest of the cookies within that category. However this can only be done by managing cookies through your browser. Details of how to do this can be found in the 'Managing cookies through your web browser' section of this page.
Exceptions
As per above 'Necessary cookies' and some specific 'Third party cookies' can't be deleted using the cookie controller pop-up, but can be deleted at website or individual level by managing cookies through your browser. Details of how to do this can be found in the 'Managing cookies through your web browser' section of this page.
Blocking cookies, to prevent them from being set any time you visit our website, is easy. Simply open the cookie controller pop-up and change your permissions at a category level by sliding the relevant cookie category toggle to 'Off', then clicking the 'Save cookie preferences' button at the bottom of the pop-up. This will automatically delete and block all cookies within that category until you expressly change your mind by turning them back on in the cookie controller pop-up.
Please note that this will delete and block all cookies related to the category, which could impact your experience or web performance. A full list of cookies within each category can be found in the 'Falmouth cookies' section of this page.
It's possible to block cookies at an individual cookie level instead of at a category level by managing cookies through your browser. Details of how to do this can be found in the 'Managing cookies through your web browser' section of this page.
Exceptions
Necessary and specified 3rd party cookies can only be blocked by managing cookies through your browser. Details of how you can do this can be found in the 'Managing cookies through your web browser' section of this page.
Changing your settings
You can change your cookie settings at any time, either by updating your saved preferences in the cookie controller pop-up or by changing the cookie settings directly in your web browser.
Using cookie controller to change your settings
To change your settings: block, delete, accept or allow cookies at a category level, on our website, simply locate the settings icon on the bottom left-hand side of any Falmouth website page and click it to open the cookie controller pop-up.
Once the pop-up is open either click the 'Accept all cookies' button to allow all cookies, which you might want to do to enable an optimum user experience, or click the cookie category toggle buttons to 'On' or 'Off' accordingly, should you want to allow some types of cookies but not others.
Don't forget to click the 'Save cookie preferences' button at the bottom of the pop-up to update your preferences.
Changing your web browser cookie settings
You can also change your cookie settings directly through your web browser.
Full details of how you can do this across web browsers can be found at: https://www.aboutcookies.org.uk/managing-cookies*.
*This is not part of our website and the University is not responsible for its content.
Contact us
If you have any questions about how to manage your cookies while using Falmouth's site then you can contact our Information Governance Office using the details on our Data Privacy page.
Terms of use & disclaimer
You can read our full terms of use for the falmouth.ac.uk website on our Terms of Use page.