Front of House Manager, The Academy of Music & Theatre Arts

I have been working as a project manager and producer for over ten years. I have delivered a large number of music and performing arts projects across the arts sector in the South West region and graduated with a BA(Hons) Music degree from Falmouth University in September 2013. Prior to starting my degree at Falmouth in 2010, I worked with Arts Council England as an artist advisor and in the central production team on the London 2012 Cultural Olympiad in the South West.

In my role at Falmouth University, I am responsible for delivering the Academy of Music & Theatre Arts year-round performance programme across all areas of Front of House, Production, Event Management and Marketing. I also manage the Box Office and Ticketing services for AMATA. This involves supporting the learning and development of students on the AMATA course portfolio. I am also responsible for producing and event managing the AMATA Student Festival.

External Links

Contact details

Telephone 01326 259326

Qualifications

Qualifications

Year Qualification Awarding body
2016 PGCHE Falmouth University
2013 BA(Hons) Music Falmouth University

Honors and awards

Year Description
2016

Fellow Higher Education Academy (FHEA)

Research Outputs

Publications and research outputs

Conference or Workshop Item

Bossey, Adrian ORCID logoORCID: https://orcid.org/0000-0002-9874-6323 and Randell, James (2017) How can a professional box office system be utilised as a learning vehicle for events management students? In: AEME Conference 2017, 4th July 2017, Cardiff Metropolitan University.
[thumbnail of AEME Conference 2017 Presentation: How can a professional box office system be utilised as a learning vehicle for events management students?] [thumbnail of AEME 17 Proposal - Updated 11.05.17.doc]

Events

2017

Association of Events Management Education (AEME) Event Futures Conference at Cardiff Metropolitan University: How can a professional box office system be utilised as a learning vehicle for events management students? Delivered with Adrian Bossey, Head of Cultural Management & Production at Falmouth University.

Teaching

Areas of teaching

  • Audience Segmentation and Data Analysis
  • Box Office Management
  • Event Management
  • Health and Safety
  • marketing
  • Production Management

Courses taught

  • BA(Hons) Music, Theatre & Entertainment Management
  • BA(Hons) Technical Theatre Arts

Professional Engagement

Engagement with professional associations and societies

  • Ticketing Industry Social Community (TISC)
  • International Ticketing Association (INTIX)
  • Association of Events Management Education (AEME)
  • Musicians Union (MU)
  • Arts Marketing Association (AMA)
  • Cornwall Venue Network
  • Theatre Ticketing Network