Front of House Manager, The Academy of Music & Theatre Arts

I have been working as a project manager and producer for over ten years. I have delivered a large number of music and performing arts projects across the arts sector in the South West region and graduated with a BA(Hons) Music degree from Falmouth University in September 2013. Prior to starting my degree at Falmouth in 2010, I worked with Arts Council England as an Artist Advisor and in the Central Production Team on the London 2012 Cultural Olympiad in the South West.

In my role at Falmouth University, I am responsible for the operational delivery of the Academy of Music & Theatre Arts (AMATA) year-round performance programme across all areas of Front of House, Production, Event Management, Health & Safety and Marketing. I manage a range of successful outreach programmes within the Performing Arts specialism at Falmouth. This includes our Propeller Dance Programme, which has a close relationship with the National Youth Dance Company, Sadlers Wells. I work with a range of strategic partners to deliver projects for the development of performing arts training and outreach in Cornwall. I lead on Box Office and Ticketing services for the University, ensuring operations are in line with industry best practice, compliance, and leading technology. I am an active member within the International Ticketing Association (INTIX) and UK Ticketing Network ensuring best practice is embedded within the Learning & Teaching across the AMATA course portfolio.

External Links

Contact details

Telephone 01326 259326



Year Qualification Awarding body
2016 PGCHE Falmouth University
2013 BA(Hons) Music Falmouth University

Honors and awards

Year Description

Fellow Higher Education Academy (FHEA)

Research Outputs

Publications and research outputs

  • Bossey, Adrian, Randell, James and Adrian Bossey

    (2017), How can a professional box office system be utilised as a learning vehicle for events management students?, In: AEME Conference 2017, 4th July 2017, AEME Conference 2017 at Cardiff School of Management, Cardiff Metropolitan University



Association of Events Management Education (AEME) Event Futures Conference at Cardiff Metropolitan University: How can a professional box office system be utilised as a learning vehicle for events management students? Delivered with Adrian Bossey, Head of Cultural Management & Production at Falmouth University.


Areas of teaching

  • Audience Segmentation and Data Analysis
  • Box Office Management
  • Event Management
  • Health and Safety
  • Marketing
  • Production Management

Professional Engagement

Engagement with professional associations and societies

  • Ticketing Industry Social Community (TISC)
  • International Ticketing Association (INTIX)
  • Association of Events Management Education (AEME)
  • Musicians Union (MU)
  • Arts Marketing Association (AMA)
  • Cornwall Venue Network
  • Theatre Ticketing Network