Course Leader, MA Creative Events Management

Chantal joined Falmouth in August 2023 and is a Senior Lecturer with over twenty years experience of teaching, research and course management in events and the creative and cultural industries. Most recently, I was Course Leader for the MAs in Event Design and Management and Tourism Management at the University of Westminster and Disability Tutor for the School of Architecture and Cities. I also contributed to the cross-College MA in Live Music Management. I have also developed and led undergraduate events management courses at the universities of Greenwich and Gloucestershire.

I have a professional background in arts and heritage management, having started out as an archaeological research assistant and curator before going on to manage a multi-stage Arts Council/Lottery-funded London arts venue. Alongside my academic work, I have helped to organise an annual fringe festival of gardening, and volunteer as a mentor for young people wanting to access creative careers.

External Links

Chantal Laws headshot

Contact details



Year Qualification Awarding body
1998 MA Museology University of East Anglia
1997 BA (Hons) Art History University of East Anglia

Research Interests

Research interests and expertise

My research interests focus on the relationship between consumer culture, symbolic interactionism and experience design. 

I have published work in events books and journals, and regularly present at conferences. 

My most recent outputs include:

  • Laws, C. and Deverell, K. (2019). Events management for the end of life. In: Walters, T. and Jepson, A.S. (eds.) Marginalisation and Events. London: Routledge, 222-241.
  • Jackson, C., Morgan, J. and Laws, C. (2018). Creativity in events: the untold story, International Journal of Festival and Event Management, 9 (1), 2-19.

I am currently working on a PhD thesis exploring more-than-human relationships and the natural experiencescape. 

I am on the editorial board for the journal Event Management, and have reviewed for the journals Managing Leisure, the International Journal of Event and Festival Management, and for publishers Routledge, Elsevier and Goodfellow.

Research topics

  • Experience Design
  • Experiencescapes
  • Consumer Culture
  • Symbolic Interactionism
  • Serious Leisure
  • Digital Storytelling
  • Netnography

Areas of teaching

My teaching interests are in event and experience design, creativity, festivity and ritual experiences, responsible management and research methods.

At Falmouth, I currently contribute to courses in Principles of Event Management and Sustainable Event Planning as well as supervising student research projects.

Professional Engagement

Engagement with professional associations and societies

I am a long-standing institutional representative for the Association for Event Management Education (AEME) and the Association of Leisure and Tourism Research (ATLAS).

I am an individual member of the Experience Research Society (EXPRESSO), the Academy of Marketing and the Leisure Studies Association.