Feel safe and protect others
Self-isolation is essential to help limit the spread of coronavirus and protect each other. However, we know that it can be stressful. We've provided some helpful FAQs on this page to support you if you need to isolate.
Do remember that our student support services continue to be available to you online while you are self-isolating. If you have any specific concerns, the Rapid Response Team will be able to advise you on who to speak with. Alternatively, contact The Compass and they will point you in the right direction.
Advice for all students
If you have any symptoms of coronavirus you should self-isolate immediately and contact the Rapid Response Team.
The symptoms include a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste.
You should also self-isolate if you live with (or are in a support bubble with) someone who has symptoms of coronavirus and tested positive.
How long you need to self-isolate depends on if you have coronavirus or you've been in close contact with someone who does. We recommend you refer to the full NHS Guidance, but the key points are summarised here:
You must self-isolate for at least 10 days if:
- You have any symptoms of coronavirus (a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste).
- You have symptoms of coronavirus and you tested positive, had an unclear result or did not have a test.
- You tested positive but have not had symptoms.
If you have symptoms, the 10 days starts from when the symptoms started.
If you have not had symptoms, the 10 days starts from when you had the test. But if you get symptoms after your test, self-isolate for a further 10 days from when your symptoms start.
If you live with someone who has symptoms or who has tested positive.
You must self-isolate for 14 days if you live with (or are in a support bubble with) someone who:
- Has symptoms of coronavirus and tested positive, had an unclear result or did not have a test
- Tested positive but has not had symptoms.
This is because it can take 14 days for symptoms to appear. The 14 days starts from:
- When the first person in your home or support bubble started having symptoms
- The day they were tested, if they have not had symptoms – but if they get symptoms after they were tested, self-isolate for a further 14 days from when their symptoms start.
Get a test to check if you have coronavirus if you get symptoms while you're self-isolating. If your test is negative, you must still keep self-isolating for the rest of the 14 days. If your test is positive, you must self-isolate for 10 days from when your symptoms started. This might mean you're self-isolating for longer than 14 days overall. You can stop self-isolating after 14 days if you do not get any symptoms.
If you've been told to self-isolate by the NHS Test and Trace or the NHS COVID-19 App - you must self-isolate for 14 days if either:
- You get a text, email or call from NHS Test and Trace telling you to self-isolate.
- You get an alert from the NHS COVID-19 app telling you to self-isolate.
This is because you've been in close contact with someone who has coronavirus and there's a chance you might have caught it. You need to self-isolate for 14 days because it can take 14 days for symptoms to appear.
As per the Public Health England guidelines, you must not leave your household during your period of isolation.
We have developed a blended approach to learning, so that you can continue your studies with us safely and access the support you need during this time.
No. Being in self-isolation means that you must not meet other people outside of your household, you should not have any visitors and you must try to keep 2m away from all other members of your household to prevent any spread of infection.
It is vital that you follow the rules regarding self-isolation. This is to ensure we protect the students and staff of the University and safeguard the health of our wider community by stopping the spread of coronavirus. We need everyone to play their part.
You can find full details of how to self-isolate on the NHS Website.
No. Whilst you are self-isolating, there are restrictions on your movements and you should not leave your accommodation. The only exception to this is if there's an emergency, for example if you hear the fire alarm. This includes not leaving your accommodation for exercise or to do laundry. This is in line with current Government advice.
If you feel that you may come to harm by remaining in your household, then you should call our Security team – 01326 255875.
We have support in place whilst you are self-isolating, including a programme of online events, fitness sessions and welfare, and wellbeing support. You can find out more about what is in place on this website.
You may also wish to refer to NHS Guidance on how to avoid spreading the virus to people you live with.
Breaking self-isolation rules endangers the health of others. It can result in disciplinary procedures for both staff and students, as well as incurring significant fines from the University or the police if they are notified.
If there is an incident in progress, please contact Campus Security, who will address the situation.
We know that having to self-isolate can be difficult, so our ResLife team will call you to have a catch up and check you are okay throughout your isolation. They'll be happy to chat, answer your questions, or direct you to the support you need.
Our student support services continue to be available to you online while you are self-isolating. If you have any specific concerns, the Rapid Response Team will be able to advise you on who to speak with. Alternatively, contact The Compass and they will point you in the right direction.
T: 01326 370460
Our Living Support and Wellbeing team offer a wide range of support including self-help, online resources, advice and information, and referrals where needed.
All students can also access our online self-help tool SilverCloud for support with changing negative thought processes that lead to anxiety, depression and stress.
If you need medical assistance, please call the NHS on 111.
If a friend or contact is unable to collect your prescription, please contact your pharmacy to see if they can arrange delivery.
If you have tested positive for coronavirus but have mild symptoms or aren't displaying symptoms at all, then you will be able to continue your studies online. Remember, you must not leave your household during your period of isolation.
We know that isolation is not easy and to help keep you entertained, we are providing a Digital Hamper for students who have a positive coronavirus result or are self-isolating because they have been in close contact with positive cases.
The hamper contains vouchers that can be redeemed at retailers from supermarkets and takeaway services, to digital entertainment, books, games and more.
If you are eligible you will be contacted following an email from the Rapid Response Team.
The NHS Guidance on what to do if you get coronavirus symptoms for a second time is as follows:
If you get symptoms of coronavirus again, you must self-isolate immediately and ask for a test. The symptoms are a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste. If someone you live with (or someone in your support bubble) gets symptoms again, you must also self-isolate immediately. You must self-isolate again even if you've had a positive test result for coronavirus before. You probably have some immunity to coronavirus but it's not clear how long it will last.
You can request a test for coronavirus via the Rapid Response Hub.
Advice for students living in halls
No. You must not leave your household during your period of isolation. This means that the shared laundry facilities will not be available to you as we would be unable to provide this in a coronavirus safe way.
If you're living on campus and need some handwashing detergent, please email firstname.lastname@example.org and they will deliver some to your flat door. We also have clean bedding and towel packs available, please email to request one.
Only emergency works will be carried out in your household during your isolation period. Please continue to log any issues via email@example.com or via your building management company and, as usual, we will filter them and attend the emergency jobs only and pick up the rest when your isolation ends.
Advice for International Students
UK Government coronavirus regulations mean that many travellers arriving in the UK will need to self-isolate for two weeks upon arrival.
There are a number of territories and countries with no self-isolation requirement for travellers arriving in the UK. This list is regularly updated and you should continue to check this on the Government website.
Travellers from any country not on this list must self-isolate for 14 days when you arrive in the UK. This applies to UK residents and visitors to the UK. You will also need to self-isolate if you visited or made a transit stop in a country or territory that is not on the list in the 14 days before you arrive in England.