Panopto Accessibility Statement
This accessibility statement applies to Panopto, which is a service for hosting and streaming audio and video content.
The service is managed by Falmouth University but is a third-party platform fully provided and hosted by Panopto. As such, certain elements of its accessibility remain outside of our control. However, we want to ensure that everyone using Panopto has a positive experience and that the service is inclusive and accessible to as many people as possible. This includes those who may experience: impaired vision, motor difficulties, cognitive impairments or learning disabilities, and deafness or impaired hearing.
Accessibility features in Panopto
Panopto features a range of accessibility tools, including:
- Variable speed playback options.
- Automatic captioning of videos.
- Full content search.
- Screen reader support:
- NVDA.
- VoiceOver for Mac.
- Keyboard access.
- Shortcut keys.
You can read more about Panopto’s accessibility features at https://support.panopto.com/s/article/Learn-About-Accessibility-Features
Technical information about this website's accessibility
Falmouth University is committed to making its services and websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We know some parts of Panopto aren’t fully accessible, as fully detailed (All levels) in the Panopto Accessibility Conformance Report WCAG Edition.
Elements (Level A and Level AA only) which may not be fully accessible include:
| Criteria | Conformance | Notes |
|---|---|---|
| 1.2.2 Captions (Prerecorded) (Level A) | Supports (with caveats) | Whilst Panopto auto-generates captions for all content, these auto-generated captions may contain errors. |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Does not support | Panopto does not currently provide audio descriptions or full text alternatives for videos. |
| 1.2.5 Audio Description (Prerecorded) (Level AA) | Does not support | Whilst creators have the ability to add audio descriptions to their content, this is not automatic and is therefore likely to be unavailable for most content. |
| 1.4.3 Contrast (Minimum) (Level AA) | Partially supports | Most elements on the list pages and interactive viewer have a 4.5:5 contrast ratio. There are a number of links on the homepage that only have a 3.27:1 contrast ratio. |
|
2.1.4 Character Key Shortcuts (Level A 2.1 only) |
Partially supports |
Panopto’s embed viewer supports single character shortcuts, which are only active when the player is in focus. The interactive player also supports these single character shortcuts, but they are active as long as the browser tab is in focus. |
Feedback and contact information
We are working towards making all our content as accessible as possible.
You can contact us using our webform to report an accessibility issue relating to Panopto. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we are not meeting accessibility requirements, please contact us using our webform. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
About this statement
This statement was first prepared on 6/07/2023. It was last reviewed on 14/07/2023.