Accessibility for Distance Learners

The Exchange, Penryn Campus

The Accessibility Service (housed within Student Support Services) works with students who have disabilities of all kinds. We are committed to supporting distance learning students as well as campus-based ones.

Our role is to offer practical support and advice on a range of disabilities (including learning disabilities, sensory disabilities, long-term health conditions, mental health difficulties and mobility issues). We can arrange diagnostic and needs assessments, offer practical support such as study skills support and enabling, as well as provide equipment to prevent you from being disadvantaged as a result of your disability.

In order to offer the support that you may require, we need to know as much as possible about your disability and how this impacts on your daily life. Normally you will have indicated any disability you know of on your application form. In which case we will make contact with you before you embark on your studies. We will send you an accessibility questionnaire that will enable you to tell us in detail about the difficulties you may experience because of your disability. It will also allow you to tell us about support you may have received in the past and support you feel you will need to successfully complete your studies.

If for some reason you felt unable to disclose your disability on your application form, please get in touch with us. We would welcome the opportunity to offer support to you during your studies.

We know that having a disability is often more than just physical symptoms or learning difficulties. For example, you may find that because of your disability you become anxious or experience depression. Perhaps you struggle to concentrate because of pain levels or due to your medication. If this applies to you, please share this with us as we may be able to put support in place to help you with your broader experience of being a student with a disability.

We also understand that some disabilities are hard to talk about and that some of you might have had negative experiences of sharing information about your disability. We would like to reassure you that the information you share with us will be handled sensitively and that you will be treated with respect and dignity. Any information you choose to share with us does not play a role in the admissions process. It is only used to ensure that adequate support is in place, should you choose to accept a place at Falmouth University.

If you have a disability and are embarking on studies at Higher Education level, you may be entitled to claim Disabled Students' Allowance. For further information and to download the DSA form, please visit:

We operate on a strictly confidential basis and will only discuss your needs with your department if we have your written permission to do so. We would usually do this through an Individual Learning Plan, which details any reasonable adjustments that need to be taken into account (eg if you are a student with dyslexia undertaking a course with exam requirements you may need extra time during the exam).

As you are a distance learner, it is anticipated that for the majority of the time, our interaction with you will be by telephone or email. Contact details for the department are below. Please call any of the numbers listed, or email us to arrange to speak with an Accessibility Adviser. If there are occasions when you are going to visit the campus please let us know in advance so we can ensure access arrangements are in place for you.

We wish you every success and look forward to hearing from you.

Contact us

Tel: 01326 370460

Sophie Atherton
Accessibility Adviser, Penryn Campus

Kim Collett
Accessibility Adviser, Penryn Campus

Amy Harris
Accessibility Advisor, Penryn Campus

Mel Dove
Accessibility Adviser, Falmouth Campus

Julie Rae
Wellbeing Caseworker/Mental Health Adviser

Susanna Pope
Wellbeing Project Worker